Privacy Policy

Jedaverse Integrated Services is an integrated technology enterprise headquartered with offices in Ikeja, Lagos State, and Benin City, Edo State.

This Privacy Policy applies to personal and commercial information collected through our website (jedaverse.ng), direct email communications, telephone conversations, and WhatsApp enquiry exchanges.

We collect information necessary to evaluate commercial requirements, provide technical quotes, deliver contracted technology scopes, and maintain business systems. This includes:

• Contact details: full name, corporate email address, telephone number, and job title.
• Company details: organisation name, physical site location, and industry sector.
• Technical specifications: equipment configurations, networking topology, software requirements, or security camera layouts submitted during project consultations.
• Transaction records: quotation correspondence, purchase orders, delivery notes, and warranty service tickets.

We maintain a direct transmission policy. When you use an enquiry form on our website to generate a message for WhatsApp, the website prepares the message parameters on your client device and opens WhatsApp directly.

Jedaverse does not harvest, store, or log website enquiry form contents into external web databases prior to transmission. Sending occurs exclusively when you choose to transmit the message within WhatsApp.

We process collected information solely for legitimate business operations:

• Preparing technical proposals, equipment quotations, and service scope descriptions.
• Fulfilling orders for enterprise hardware, software systems, and network infrastructure.
• Coordinating delivery, on-site installation, and warranty maintenance across Nigeria.
• Maintaining client accounts and responding to direct technical support requests.
• Complying with statutory requirements under Nigerian corporate and tax laws.

We do not sell, rent, or monetize your contact or commercial information to third-party marketing brokers.

We treat client operational architectures with confidentiality. In accordance with mutual non-disclosure agreements, our public case studies and capability stories describe technical requirements, methodologies, and outcomes without publishing client company names or identifiable proprietary details.

We implement administrative, physical, and technical safeguards designed to protect stored information against loss, theft, and unauthorized access. Access to customer proposals and network diagrams is restricted to authorized engineering personnel on a need to know basis.

In accordance with the Nigeria Data Protection Act (NDPA) and applicable regulations, you have the right to:

• Request confirmation of whether we hold personal information regarding your account.
• Request correction of inaccurate or incomplete contact records.
• Request deletion of your information, subject to statutory record retention obligations.
• Withdraw consent for optional communications at any time.